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/  More Record returned goods Record returned free text and labour/service items Amend goods received Amend record of services received

Manage receipt of returned goods

Before you can issue credit notes for returned goods, you must record the receipt of the returned items. You must record the receipt of:

• Stock items.
• Miscellaneous items.

You can choose to record the receipt of free text items and service/labour items. This is set in the SOP settings Order Processing tab.