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Amend the status of a purchase order

About amending the status of a purchase order

From time to time you may need to suspend a purchase order until a query is answered or a problem solved. This is achieved by changing the status of the order. The status of a purchase order can be either:

• Live: The order has been generated and in the process of being fulfilled. This covers orders pending authorisation and those that have been partially received.
• On hold: The order has been placed on hold and this could be due to a variety of supplier issues.
• Complete: The order has been fully satisfied and the invoice has been received and successfully matched to the order. Includes those orders that have been cancelled.

You cannot amend the status of an order that is complete.

To amend the status of an order

Open: Purchase Order Processing > Purchase Orders > Amend Order Status.

1. Use the Selection criteria to find the order you are interested in or click Show All Orders. If you are using Project Accounting, select a project from the Project Code list. Show All Orders displays live orders and those on hold, not completed orders.
2. Select the order from those displayed.
3. To view the order click View Order.
4. To apply the required order status.
   1. Click On Hold to suspend the order. You have the opportunity to put the supplier's account on hold. Accept or reject the need to do this as prompted.
   2. Click Off Hold to remove the stop on the order.
   3. Click Cancel Order to end the order. If the order is attributed to a sales order, when prompted choose to submit the sales order requirements for order generation or not.

You cannot cancel an order that is part/fully received or part/fully invoiced.