You can cancel a purchase order when the order has not been received or invoiced, either in full or part it can be cancelled, regardless of whether the order is on holdThe 'on hold' status indicates that an account or an order has been queried. It is suspended to prevent any processing until the on hold status is removed ('off hold'). or not
Cancelling an order changes the status of the order from live to complete.
If you have set the system to save cancelled orders, the order information is automatically stored. If you are not saving cancelled orders, the header information containing the supplier details is stored, but the order lines detailing the goods and services requested are removed from the system.
If the purchase order is linked to a sales order, a warning is displayed. Purchase orders can be linked to sales orders if you are using back-to-back sales orderThe generation of purchase orders to satisfy sales orders when using the From Supplier via Stock fulfilment method.. In this case, you can cancel the order and choose to submit the sales order requirements again for use when generating purchase orders.
Open: Purchase Order Processing > Purchase Orders > Amend Order Status.
Use the Selection criteria to find the order you are interested in or click Show All Orders.
Show All Orders displays live orders and those on holdThe 'on hold' status indicates that an account or an order has been queried. It is suspended to prevent any processing until the on hold status is removed ('off hold')., not completed orders.