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Write off an incomplete purchase return

About writing off an incomplete purchase return

A purchase return is incomplete when goods are waiting to be despatched to your supplier or items have not been credited. From time to time you may need to close such returns. You can write off a single purchase return or all purchase returns up to a certain date.

A return can be written off if it is on holdThe 'on hold' status indicates that an account or an order has been queried. It is suspended to prevent any processing until the on hold status is removed ('off hold'). but not when there is a disputed credit note associated with it. To write off the return you need to use the Disputed Credit Notes option.

Outcomes of writing off an incomplete purchase return

• The status of the return changes from live to complete.
• For goods pending despatch, the outstanding quantity is deleted. If your system is set to save cancelled orders, the return information is automatically stored.
• For goods pending credit, nominal adjustments are made to account for the difference between the actual stock despatched (asset of stock) and that credited. The nominal postings can be analysed by cost centre and department if you are using cost centre breakdown.

To write off incomplete purchase returns

Open: Purchase Order Processing > POP Maintenance > Write Off Incomplete Returns.

1. Select the range of returns for write off.
   • To write off a single return, select the Single return option and use the drop-down to search for the return.
   • To write off returns by date, select the All returns up to a date option and enter the date into the displayed date box.
2. Accept or amend the displayed nominal account used to post the write off values to.
3. Enter a narrative for the nominal posting (optional).
4. To generate nominal postings using cost centre breakdown, select the Analyse postings by cost centre and department check box (optional).
5. If you have selected returns up to a certain date, ensure each return displayed is appropriate to be written off. To stop the return from being written off, clear the check box to the left of the return.
6. Click Write Off Returns.