Open topic with navigation

> Commercials / Sales Order Processing / Sales returns / Create a sales return

/  More Enter the sales return details Enter the sales return and credit details Finish entering the sales return Confirm the sales return

Create a sales return

Creating a sales return is similar to recording a sales order and involves several tasks.

Enter the sales return on the following tabs:

• Return details.

  Use this to specify the customer details and add the goods, services and costs being returned.

  The total order values and relevant exchange rate are displayed here.

• Return and credit details.

  Use this to specify the address the goods are being returned from, and to view or change discount values.

To create a sales return

Open: Sales Order Processing > Sales Returns > Enter New Sales Return.